| ID | Project | Module | Title | Description | Requester | Priority | Status | Date |
|---|---|---|---|---|---|---|---|---|
| #9 | Power BI / Data Integration | Database / GAB data extracts / Backup | Unable to pull data from database — missing support files; request backup call |
Chandler Dev (dev@desss.com) reports they cannot pull data from the database; some support files appear to be missing. They requested a quick call to take a backup. Context: work being done to build Power BI dashboards (GAB files for 6271 and sales order dashboard 6710). Previously requested file patterns: 6271*.g2u and GAB_4169*.g2u and related tables (employee master, labor records, sales orders, job operations, etc.). Action required: investigate missing support files, confirm access to database, capture/perform backup as requested, provide or request the GAB export files if needed, and schedule a call with Chandler, Taylor Petty (tpetty@ejreynolds.com) and Travis Johnson (tjohnson@ejreynolds.com) to resolve.
|
Chandler Dev
manokar@desss.com |
High | posted |
05 Jun 2026
11:42 AM |
| #8 | Ariasigns | Sign Package / Architectural Drawings | Aria Signs — Review revisions, update modules & deliverables (Email, Invoice, Design, Permit, Production, Installation, Marketing) |
Client (Aria Signs) submitted revised sign package and architectural drawings and requested the Desss team to deliver/update the following items: Email, Invoice, Design, Permit, Production, Installation, Marketing. Attachments: revised sign package (attached) and Dropbox link for architectural drawings: https://www.dropbox.com/scl/fo/3acptflduepa1icvya49j/ABgh_jyWd6gpYGPXns8Wwss?rlkey=wl8carr7wi86kxm5wjddd7z7f&dl=0. They also provided a Zoho Excel sheet with Production and Marketing workflows (marketing tabs highlighted green) and asked that all modules be updated and ready for review by Monday, June 15, 2026, with remaining deliverables provided no later than Tuesday, June 9, 2026. Requested actions: 1) Review attached revisions and Dropbox drawings, 2) Update modules/workflows per Excel sheet, 3) Produce and send requested deliverables (Email, Invoice, Design, Permit, Production plan, Installation plan, Marketing assets), 4) Confirm completion/status and any blockers. Please coordinate with cc'd contacts at Aria Signs if clarifications are needed.
|
Jessica Montiel
manokar@desss.com |
High | posted |
03 Jun 2026
11:36 PM |
| #7 | GEA Website | Website - Banners/Content | Add new banners to GEA website (request from Mark Gettys) |
Customer (Mark Gettys, GEA of Texas) has created new banners and requests they be added to the GEA website. Tasks: locate the banner files in this email or request the assets if missing, upload the banners to the CMS or appropriate frontend banner slots, ensure correct dimensions and responsive behavior, optimize files if needed, place them on the intended pages (homepage / banner slots), verify they display correctly in staging and production, and notify Mark if there are any issues. Contact details: markgettys@geaoftexas.com, 512-423-8157. Note: forwarded by dev@desss.com — check attachments or follow up with Mark if assets are not present.
|
Mark Gettys
manokar@desss.com |
Medium | posted |
19 May 2026
08:36 PM |
| #6 | Saltware / Convenience Store (PUS) Program | Convenience Store Program - Calculation Engine | Compare Excel calculation vs PUS program for electricity exemption (investigate discrepancy) |
Requester provided an Excel worksheet (Table 2) that calculates eligibility for the electricity exemption and reports that the PUS program yields different results. Request: have a programmer review and compare the Excel calculations to the PUS program logic, identify discrepancies, and recommend/fix changes. Scope/actions: 1) Download and inspect the Excel worksheet (OneDrive link provided: https://1drv.ms/u/c/1a5f8e390b14adce/IQBWSAnfFiLUT5WnP0O9qJPPAdghr4BBw8MF9phxUaMBEIc?email=desssusa%40desss.us&e=dtrq80). 2) Obtain access to source code (code folder ~5GB / sourcecode-backup.zip referenced) — may require VPN access or OneDrive share; Duo license/VPN credentials were discussed. 3) Review PUS program calculation routines, reproduce the Excel calculation, identify cause of mismatch, and produce recommended fix or documentation of differences. 4) Coordinate with engineer Robert and Ilia for clarification and access. Attachments/notes: OneDrive link in thread, historical notes about DNS A record and VPN access/permissions.
|
Dan Martinez
manokar@desss.com |
Medium | posted |
19 May 2026
04:13 PM |
| #5 | AEO Web Site / GEA of Texas | Website Access / CMS | Request for URL and credentials for AEO website access |
Requester (Mark Gettys, GEA of Texas) asked for the site URL and login credentials so he can access the AEO website to prepare updates. Action items: verify requester identity and permissions, provide site URL, supply or reset credentials or grant appropriate CMS access, confirm current ownership/permission status (there is disagreement about who has access), and coordinate timing for implementing updates once access is granted. Email includes links to site and contact details.
|
Mark Gettys
manokar@desss.com |
Low | posted |
12 May 2026
09:09 AM |
| #4 | Vendor: Pet Stores USA | Inventory / Merchandising | Process Pet Stores USA Weekly Update — import spreadsheet and assign tasks |
Action required: review the forwarded Pet Stores USA weekly update, download and ingest the latest item spreadsheet and image package, and create/assign tasks to relevant teams.
Details from email:
- Discontinued products (week of 04/24/2026): 100202134, KH100546486, KH4927
- Product delays: KH100213559 backordered until 06/2026
- Note about temporary tariff surcharges and Central Garden and Pet MSRP/MAP update (effective 10-14-25)
- Links to download: item spreadsheet and image package (links embedded in original email)
Requested actions:
1. Download the Pet Stores USA item spreadsheet and image package from the provided links.
2. Review spreadsheet for price/map changes, discontinued SKUs, and backorders; flag any urgent or high-impact items.
3. Update internal inventory/pricing systems or create change requests where applicable.
4. Create tasks/tickets for the appropriate owners (pricing team, procurement/logistics, category managers, merchandising) and assign them with recommended due dates.
5. Notify requester when tasks are created and provide list of assignees and due dates.
Attachments/links: use the spreadsheet and image package links from the forwarded message. If access is required to the inventory link, contact Pet Stores USA sales rep per their instructions.
No phone provided in original request.
|
dev@desss.com
manokar@desss.com |
Medium | posted |
24 Apr 2026
09:31 PM |
| #3 | Texan Tool Website / Toolweb Integration | Navigation & Product Categorization / Backend Notifications | Hide specific categories from nav, add backend monitoring and notification for Toolweb-unassigned categories; reconcile category mappings |
Requests from Rustin (rp@texantool.com):
1) Permanently hide the following categories from the front-end drop-down navigation: ISN KITS; ISN PROMOTIONAL ITEMS; UNKNOWN.
2) Provide a backend interface or checkbox/list where admins can view/monitor these three categories so staff can check when Toolweb adds products to them.
3) Implement an automated notification (email to rp@texantool.com) whenever any of those three categories contain items (i.e., when Toolweb assigns products to them). Include details of the items and links to move them to correct categories.
4) Revisit and reconcile category mappings between Toolweb (shop products) and the Texan Tool main drop-down nav to ensure all categories are listed (example: ensure Abrasive and National Oak appear in the main nav). Provide a report of missing/mismapped categories and implement required nav updates.
Acceptance criteria: specified categories hidden from public nav; backend view to inspect listed items in those categories; notification emails sent to Rustin when items appear with item details; nav updated to include missing categories and mapping documented.
Contact: Rustin (rp@texantool.com).
|
Rustin
manokar@desss.com |
Medium | posted |
24 Apr 2026
07:58 PM |
| #2 | GEAoftexas.com | RFI | Request credentials and site updates for GEAoftexas.com |
Customer requests admin URL and credentials for GEAoftexas.com and needs updates to the site. Mark Gettys will provide images and notes for the changes. Dev asked that the ticket be created via Ticket POST API and that the project manager be notified by text or email when the ticket is created. Default ticket status: open. Action items: 1) Provide admin URL and credentials (access request). 2) Collect Mark's images/notes and scope required updates (task/implementation). 3) Schedule/assign implementation work. 4) Notify project manager via text/email when ticket is created.
Original requester details included in thread. Reference emails between dev@desss.com and markgettys@geaoftexas.com.
|
Mark Gettys
manokar@desss.com |
Medium | posted |
22 Apr 2026
03:55 PM |
| #1 | GEA Website | Website / CMS Access and Updates | Request for admin URL and credentials for geaoftexas.com to perform updates |
Mark Gettys (GEA of Texas) requests the admin URL and credentials for the GEA website (https://www.geaoftexas.com) so they can make updates. Email thread indicates availability to receive admin link or schedule a Teams call; Mark will prepare update content (images/notes) and then coordinate implementation. CC: Melissa Vasquez (Melissavasquez@geaoftexas.com). Note: requester mentions disagreement about who has what access — verify account ownership and provide or reset credentials, or arrange a call to demonstrate access and/or grant appropriate permissions. Action items: 1) Provide admin URL and credentials or initiate password reset/provide access. 2) Verify account ownership and permissions. 3) Offer scheduling for a walkthrough (Teams) if needed. 4) Confirm scope/timeline for implementing updates once credentials are provided.
|
Mark Gettys
manokar@desss.com |
Medium | posted |
21 Apr 2026
10:53 PM |